Coordinating Access to Care
The Hospital Community Linkages (HCL) programs facilitate a smooth, coordinated transition from an acute episode in the hospital or emergency department to community treatment. Recently, HCL Inpatient and Adult Emergency Room Enhancement (ERE) were combined into one larger effort now known as LINCS. The goal of LINCS, ERE and Youth Emergency Room Enhancement (YERE) is to reduce preventable hospital utilization by adults and youth.
Linking Individuals to Needed Care and Supports
Youth Emergency Room Enhancement
Linking Individuals to Needed Care and Supports (LINCS)
The LINCS programs facilitate a smooth, coordinated transition from an acute episode in the hospital or emergency department to community treatment. The goal is to identify the care and support needed and help facilitate linkage(s) for each individual to reduce preventable hospital utilization for adults.
Liaisons from six community mental health centers (CMHC/CCBHO)* are located within ten Eastern Region Hospitals. They provide the following services:
Rapid identification, assessment and referral to treatment and other support during an adult inpatient hospitalization.
Facilitate client admission to treatment, including follow up phone calls, home visits and transportation to the first appointment.
Referrals Since Program Inception
of FY21 clients were admitted into longer-term CMHC services
Adult Emergency Room Enhancement (ERE) Project
Staff offers the following services:
Meet with Clients
Identify/address needs such as housing, transportation, and food
Motivate them to start treatment
decrease in adult ERE emergency department visits
decrease in hospitalizations
decrease in homelessness six months after program participation
Youth Emergency Room Enhancement (YERE)
Outreach Clinicians from five community mental health centers* work with youth and their family members to provide:
Brief Case Management
Assist with Treatment Intake
Accompany Clients to Their First Appointments
Make Referrals to Other Resources
Director of Community Programs
decrease in YERE emergency department visits
decrease in hospitalizations six months after program participation